For MCD
We would like to inform you that whenever you enter the Delhi border from any other adjacent city using a commercial vehicle, there is an MCD toll the Delhi border from any other adjacent city using a commercial vehicle, there is an MCD toll "tax of INR 105 charged. BluSmart pays this tax through the Fastag which is stuck on the front windshield of the vehicle so that there are no stoppages at the toll gates while you are on your ride with us. We would request you to please check these charges in the Pricing section of the BluSmart application."
For all other Tolls
We have checked from the route of your ride where there was a toll crossing at (toll name) for which the deduction was done automatically through Fastag. We would request you to verify the same from the navigation system.
Incorrectly Charged
We apologize for the incorrect toll charges that has been added to your ride. However, we would like to inform you that our system is built to add a toll charges whenever there is a toll crossing applicable in any of the routes provided by the navigation system, in case the vehicle reaches the drop location using an alternative/different route which does not have a toll crossing then we initiate a refund of the toll charges. Please accept our sincere apology for the hassle.